Castle Rock, CO
Kristin Adams is an Elements Massage® franchise owner in Castle Rock, Colorado. After a career as a tax consultant, Kristin was looking for a change. After extensive research and receiving a massage at an Elements Massage® studio, she was hooked. She had to open her own Elements Massage® studio, and opening a studio in her hometown was the perfect fit.
Like many Elements Massage® franchise owners, in March of 2008, Kristin was looking for a change from being a tax consultant. She decided franchising would be a lucrative and a good fit.
Why Elements Massage®?
Kristin researched many franchise opportunities before choosing Elements Massage®. However, the proof was in the experience; she was hooked after she went for a massage at an Elements Massage® studio. She knew right away that she wanted to open her studio.
How important is your staff?
Hiring the right team is critical for Kristin. “It’s all about the people in this business. Not only do you need to have THE BEST massage therapists, but you also need to have the RIGHT front desk team to run the studio.”
What does the typical routine look like on daily/weekly basis?
Kristin’s routine involves daily emails and a weekly manager’s meeting. So that she can stay on top of
what’s happening with her business.
Do you have a manager? What’s their Role?
Kristin has a manager, and she plays a significant role in the day-to-day operations of the studio. In
addition to working the front desk four days a week, she is in charge of hiring/firing staff, training, any HR work. Kristin’s manager is also in charge of monthly staff meetings.
How does Elements Massage® provide ongoing support?
“The franchise support from Elements Massage® is AMAZING. Anytime we have a question, the
support center is there with suggestions and solutions.” Kristin says the support center has the training
process dialed in and has been a big key to her success.
What’s the most rewarding aspect of owning an Elements Massage® Franchise?
Kristin says getting to know her employees and building a great team are some of the most rewarding
aspects of owning her studio.
Plans for the future?
Kristin wants to continue to grow her current studio and open another in the future.