Elements Massage® one of the fastest-growing therapeutic massage franchises in the nation, ranked No. 340 on Entrepreneur magazine’s 2019 Franchise 500® list. This is the sixth time the brand has made this prestigious list.
The Franchise 500 is a highly sought-after honor in the franchise industry, as evidenced by the fact that Entrepreneur received more than 1,000 applications this year, making it one of the outlet’s most competitive rankings ever. Those franchises that rose to the top reveal the newest trends as well as the industries that keep going strong decade after decade.
“Our aim is to provide every customer with a unique and personalized experience,” said Jeremy Morgan, CEO of Elements Massage. “This is also our approach with franchisees. The Elements Massage brand has added more resources to ensure we’re providing a best-in-class and personalized approach to helping franchisees succeed at growing their businesses. The Entrepreneur Franchise 500 recognition is an honor because it indicates we are succeeding at delivering on our promise to customers and franchisees alike.”
Last year was Elements Massage’s best performing year ever as measured by studio revenue, client growth and customer satisfaction. The brand’s top performing studios are generating nearly $1.5 million in annual revenue and the system has experienced double-digit same store sales growth over the past decade. Customers consistently report an impressive 76 percent Net Promoter Score, reflective of the high quality, personalized experience. In recognition of Elements Massage’s best-in-class customer service, Newsweek just awarded the brand with its No. 1 ranking of ‘America’s Best Customer Service 2019’ in the Spa, Wellness and Beauty category.
The key factors that go into the evaluation of the Entrepreneur ranking include costs and fees, size and growth, support, brand strength, and financial strength and stability. Each franchise is given a cumulative score based on an analysis of more than 150 data points, and the 500 franchises with the highest cumulative scores become the Franchise 500® in ranking order.
Over its 40 years in existence, the Entrepreneur Franchise 500® has become both a dominant competitive measure for franchisors and a primary research tool for potential franchisees. Element’s position on the ranking is a testament to its strength as a franchise opportunity.